Foreign Exchange Bureau Specialist

1 month ago


Sunderland, Sunderland, United Kingdom Hays Travel Full time

Job Description:

Competitive Salary and Unlimited Bonus Potential

This is a temporary seasonal part-time position at Hays Travel.

About the Role:

  • Ensure the profitability of the foreign exchange bureau.
  • Drive business through social media, events, and customer relationships.
  • Provide exceptional customer service and ensure customer satisfaction.
  • Assist with day-to-day operations, increasing bureau exposure, and developing new business leads.
  • Use social media effectively to promote offers, engage customers, and generate sales leads.
  • Maintain accurate records, monitor stock levels, and minimize risk.
  • Work cooperatively as part of a team, supporting Travel colleagues with administrative duties.

Key Requirements:

  • Good accuracy and numerical skills.
  • Excellent administration and organizational skills.
  • Effective communication and customer service experience.
  • Competent IT skills.
  • Passionate about travel and tourism.
  • Good sales and target experience.
  • Customer-focused and problem-solving skills.
  • Team player with good organizational and time-management skills.

What We Are Looking For:

  • A dedicated and customer-focused individual.
  • Ability to work in a fast-paced environment and meet targets.
  • Strong communication and interpersonal skills.
  • Proven sales and customer service experience.
  • Willingness to learn and adapt to new situations.


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