Hotel Operations Assistant

2 weeks ago


Darlington, Darlington, United Kingdom Cairn Group Full time

About the Role

We're looking for a skilled Hotel Operations Assistant to join our team. As a key member of our night reception team, you'll be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our hotels.

Your duties will include handling cash/credit transactions, completing administrative tasks, and providing excellent customer service. You'll also be responsible for maintaining the security of the hotel and its guests overnight.

To succeed in this role, you'll need previous reception and night working experience, ideally within a hotel environment. You should have excellent communication skills, be flexible and adaptable, and be able to work well under pressure.

As a Hotel Operations Assistant with Cairn Group, you'll enjoy a range of benefits, including access to a confidential Employee Assistance Programme (EAP) and a Pension Scheme.

Salary: £25,000 - £28,000 per annum (dependent on location and experience)



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