Housekeeping Operations Manager

5 days ago


Bala, United Kingdom Palé Hall Full time

Job Summary:

We are seeking a highly skilled and experienced Housekeeping Supervisor to lead our Housekeeping team at Palé Hall. As a key member of our hospitality team, you will be responsible for ensuring that our guest rooms and suites, lounge areas, and cloakrooms are maintained to the highest standards of cleanliness and quality.

Key Responsibilities:

  • Lead and manage the Housekeeping team to deliver exceptional service and quality standards.
  • Develop and implement effective cleaning schedules and procedures to ensure efficient use of resources.
  • Monitor and maintain high standards of cleanliness and quality in all areas of the hotel.
  • Collaborate with other departments to ensure seamless delivery of services and high levels of customer satisfaction.
  • Recruit, train, and develop Housekeeping staff to ensure they have the skills and knowledge required to deliver exceptional service.

Requirements:

  • At least two years' experience in a hospitality environment, with a proven track record of leading and managing teams.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
  • Strong problem-solving and analytical skills, with the ability to identify and resolve issues quickly and efficiently.
  • Ability to work flexible hours, including evenings, weekends, and public holidays.

What We Offer:

  • A competitive salary of £26,000.00 per annum.
  • Generous employee discounts on hotel services and amenities.
  • Meals on duty and gratuities.
  • Onsite parking.


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