Sales Team Manager
2 months ago
About the Role
We are seeking a highly motivated and experienced Sales Team Manager to join our team at Lookers. As a Sales Team Manager, you will be responsible for leading and managing a team of Parts Sales Executives to achieve and exceed sales targets.
Key Responsibilities
- Lead, manage and motivate the Parts Sales Executive Team to achieve and exceed sales targets
- Continually monitor sales performance against set Key Performance Indicators (KPIs) and take corrective action with the team to ensure KPIs and sales targets are met
- Plan and implement promotional activities and campaigns to enable sales targets to be met
- Maintain own product knowledge and awareness of competitor activity
- Conduct regular 1:1 performance reviews to monitor the achievement of individual KPIs, and provide developmental or corrective support where required
- Ensure the sales team is motivated through creative incentive schemes and rewards
- Provide and maintain an excellent level of service to customers via the team
- Monitor delivery schedules to help maintain and improve service levels
- Conduct business with the highest level of integrity and professionalism
- Ensure the proper and accurate use of all business systems throughout the team
- Ensure compliance with business standards and processes, financial, legal, warranty and ethical guidelines
Requirements
- A proven track record of Sales Team management experience gained in a Business-to-Business (B2B) environment and the ability to lead, manage and motivate a team of Parts Sales Executives
- Passionate about providing a great customer service experience
- A confident and capable communicator who can build strong relationships with all key stakeholders and clients
- High degree of IT literacy and a proficient user of Microsoft Office
- Sales focused
- Results orientated
- A passion or interest in the automotive industry or providing great customer service
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