Sales Team Manager

2 months ago


Midlothian, United Kingdom Lookers Full time

About the Role

We are seeking a highly motivated and experienced Sales Team Manager to join our team at Lookers. As a Sales Team Manager, you will be responsible for leading and managing a team of Parts Sales Executives to achieve and exceed sales targets.

Key Responsibilities

  • Lead, manage and motivate the Parts Sales Executive Team to achieve and exceed sales targets
  • Continually monitor sales performance against set Key Performance Indicators (KPIs) and take corrective action with the team to ensure KPIs and sales targets are met
  • Plan and implement promotional activities and campaigns to enable sales targets to be met
  • Maintain own product knowledge and awareness of competitor activity
  • Conduct regular 1:1 performance reviews to monitor the achievement of individual KPIs, and provide developmental or corrective support where required
  • Ensure the sales team is motivated through creative incentive schemes and rewards
  • Provide and maintain an excellent level of service to customers via the team
  • Monitor delivery schedules to help maintain and improve service levels
  • Conduct business with the highest level of integrity and professionalism
  • Ensure the proper and accurate use of all business systems throughout the team
  • Ensure compliance with business standards and processes, financial, legal, warranty and ethical guidelines

Requirements

  • A proven track record of Sales Team management experience gained in a Business-to-Business (B2B) environment and the ability to lead, manage and motivate a team of Parts Sales Executives
  • Passionate about providing a great customer service experience
  • A confident and capable communicator who can build strong relationships with all key stakeholders and clients
  • High degree of IT literacy and a proficient user of Microsoft Office
  • Sales focused
  • Results orientated
  • A passion or interest in the automotive industry or providing great customer service

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