Business Operations Specialist

1 day ago


Gateshead, Gateshead, United Kingdom Northern Gas and Power Full time
Job Description

We are seeking an experienced Business Operations Specialist to join our team at Northern Gas and Power. As a key member of our People Services department, you will provide operational support to ensure effective guidance and advice on various People-related matters.

Your role will involve working closely with the People services team, reporting to the People Team Leader. You will support colleagues and managers across the group, providing assistance with Employee Relations case management, Policy & Process updates, Performance Management, Capability and absence management, Grievance matters, Disciplinary issues, and supporting the delivery of key people projects.

You will be responsible for providing first-line advice, guidance, coaching, and support to all colleagues (including management and senior leadership team) across a wide range of People matters. This will include escalating people matters to the appropriate business partner, providing recommendations, advising and coaching managers on HR policies and procedures, and supporting case management of ER cases relating to disciplinary, grievance, sickness absence, and performance.

The ideal candidate will have proven experience in a HR advisor role, strong knowledge of human resources processes, sound knowledge of employment legislation, and effective communication skills. A CIPD Level 3 Diploma or equivalent is required, with CIPD Level 5 or working towards being desirable.

This is an exciting opportunity to work in a rapidly growing industry with a company that values its employees and offers a competitive salary up to £35,000 per annum.



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