Operational Support Specialist

1 month ago


Gateshead, Gateshead, United Kingdom Northern Gas and Power Full time
Job Overview

Northern Gas and Power, a leading international energy consultancy, is seeking an Operational Support Specialist to join their team in January. The successful candidate will provide business operational support to ensure effective support, guidance, and advice on a wide variety of People-related matters.

Key Responsibilities
  • Support colleagues and managers across the group with employee relations case management, policy and process updates, performance management, capability and absence management, grievance matters, disciplinary issues, and support with the delivery of key people projects.
  • Provide first-line advice, guidance, coaching, and support to all colleagues, including management and senior leadership team, on a wide range of People matters.
  • Escalate people matters to the appropriate business partner, providing recommendations.
Requirements
  • Proven experience in a HR advisor role.
  • Strong knowledge of human resources processes.
  • Solid understanding of employment legislation.
  • Effective communication skills.
  • CIPD Level 3 Diploma/equivalent.
What We Offer
  • A competitive salary up to £35,000 (DoE).
  • Rapidly growing user base, working directly with some of the UK's largest, fastest-growing companies.
  • Learn from industry-leading experts, fostering career growth and progression.
  • A healthy work-life balance, allowing for personal plans and relationships.
  • Northern Gas and Power is recognized as a Real Living Wage Employer.
  • Exclusive benefits, including additional time off in December, company getaways, discounts on dining, cinema society membership, company health plan, and festival tickets.


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