Hospitality Team Member

4 weeks ago

Ashbourne, Derbyshire, United Kingdom HF Holidays Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Team Member at our Dovedale Country House. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:

  • Prepare guest rooms and public areas to a high standard, creating a comfortable and inviting atmosphere.
  • Deliver exceptional customer service, responding to guest queries and resolving any issues promptly.
  • Assist in the delivery of Afternoon Tea, adding to the charm of our hospitality.
  • Prepare picnic lunches for our guests, which they love for their outdoor adventures.

About You:

We are looking for someone with a passion for hospitality, excellent communication skills, and the ability to work as part of a team. If you have experience in hospitality or are willing to learn, we would love to hear from you.

About HF Holidays:

HF Holidays is a B Corp Certified British heritage brand with over 110 years of experience organizing walking holidays in the UK, Europe, and beyond. We put people at the heart of everything we do and are proud to be part of a community with a shared passion for the great outdoors.

Our Application Process:

We welcome candidates to submit their CVs without including personal identifying information. If successful, you will be invited to an online or face-to-face interview with our House Manager.

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