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Senior IT Support Specialist

2 months ago


Oldham, Oldham, United Kingdom In Technology Group Limited Full time
Senior IT Support Engineer

Location: Oldham, Manchester

Salary: £26,000 - £32,000 DOE

About the Role

We are seeking an experienced Senior IT Support Engineer to join our Managed Services team in assisting over 150 customers in a variety of industries with IT Support.

Key Responsibilities
  • Provide on-site IT support and services to various client sites
  • Assist with other departments, including ongoing internal and external projects
  • Maintain, update, and upgrade infrastructure
  • Diagnose and troubleshoot technical issues
  • Install and monitor computer hardware, software, systems, and networks
  • Assist in the preparation and maintenance of IT documentation
Technical Requirements
  • Wi-Fi setups and connectivity
  • Active Directory, Backup Solutions
  • Office 365 management
  • SharePoint
  • MDM setups via Intune or other(s)
  • Azure/Entra IT (desirable)
  • Network protocols - DNS, DHCP, TCP/IP
  • Router/Switch setups, firewall management (desirable)
  • 3CX Phone Systems (desirable)
Desirable Skills
  • MSP Experience
  • Local to Oldham
  • Immediate starts

We are looking for a highly skilled and experienced Senior IT Support Engineer to join our team. If you have the relevant experience, please apply for immediate consideration and interview.

Keywords: Senior IT Support Technician, Senior IT Support, Technical Support, Network Support, 2nd Line, 3rd Line, 2nd/3rd Line, MSP, Managed Service Provider