Trade Assistant Professional
5 days ago
About the Role
The ideal candidate will be responsible for providing exceptional customer service to a variety of customers face-to-face and over the phone. With full training provided, prior experience in a DIY or Merchant outlet is not essential but would be beneficial.
Key Responsibilities:
- Serving customers with a high level of professionalism on collection and deliveries
- Offering excellent customer service to existing and new accounts
- Making and answering phone calls to customers
- Checking and putting stock away
- Maintaining the warehouse by managing goods in and out
- Picking and packing customer orders
- Providing competitive quotes to potential and existing customers
- Assisting with weekly and yearly stock checks
Requirements
- Industry knowledge/experience would be ideal but not essential
- Strong communication skills both written and spoken
- Attention to detail
- Strong account management awareness and skillset
- Previous experience within a trade-based role would be beneficial
Benefits
- A company bonus scheme
- A contributory pension scheme
- A generous staff discount scheme
- A range of training and development programmes
- 20 days holiday + Christmas close down + bank holidays off
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