Trade Assistant Professional

5 days ago


Cheltenham, Gloucestershire, United Kingdom i2i Recruitment Full time

About the Role

The ideal candidate will be responsible for providing exceptional customer service to a variety of customers face-to-face and over the phone. With full training provided, prior experience in a DIY or Merchant outlet is not essential but would be beneficial.

Key Responsibilities:

  • Serving customers with a high level of professionalism on collection and deliveries
  • Offering excellent customer service to existing and new accounts
  • Making and answering phone calls to customers
  • Checking and putting stock away
  • Maintaining the warehouse by managing goods in and out
  • Picking and packing customer orders
  • Providing competitive quotes to potential and existing customers
  • Assisting with weekly and yearly stock checks

Requirements

  • Industry knowledge/experience would be ideal but not essential
  • Strong communication skills both written and spoken
  • Attention to detail
  • Strong account management awareness and skillset
  • Previous experience within a trade-based role would be beneficial

Benefits

  • A company bonus scheme
  • A contributory pension scheme
  • A generous staff discount scheme
  • A range of training and development programmes
  • 20 days holiday + Christmas close down + bank holidays off


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