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Tenancy Services Lead
1 week ago
As a Senior Tenancy Support Worker at Accommodation Concern, you will play a vital role in delivering our Supported Accommodation service. Your expertise will help vulnerable individuals maintain their tenancies, achieve independence, and access community resources.
Key Responsibilities:
- Oversee the day-to-day operations of the Tenancy Support Team, ensuring high-quality support services.
- Develop and implement effective strategies to engage clients, promote tenant involvement, and encourage active participation in their care plans.
- Collaborate with clients to identify and address tenancy-related challenges, providing guidance and support to achieve successful outcomes.
- Liaise with external agencies to ensure seamless referrals and smooth transitions for clients.
- Contribute to service development, informing policy changes and improvements to enhance client outcomes.
Essential Skills and Qualifications:
- Significant experience in supported accommodation or related services, with a strong focus on staff management and leadership.
- Thorough understanding of complex issues affecting tenants, including mental health, substance misuse, and housing support.
- Proficiency in using case management software and Microsoft Office applications.
Salary Scale: £39,000 - £44,000 per annum