Current jobs related to Lead Coordinator - Reading, Reading - First Bus
-
Lead Coordinator
1 month ago
Reading, Reading, United Kingdom First Bus Full timeJob Title: Lead CoordinatorWe are seeking a highly skilled and experienced Lead Coordinator to join our team at First Bus. As a Lead Coordinator, you will play a key role in enhancing the skills and abilities of our coordinators, ensuring optimal service levels, and meeting our client KPIs and SLAs.Key Responsibilities:Liaise with the Coordination Manager...
-
Lead Coordinator
1 month ago
Reading, Reading, United Kingdom First Bus Full timeJob Title: Lead CoordinatorWe are seeking a highly skilled and experienced Lead Coordinator to join our team at First Bus. As a Lead Coordinator, you will play a key role in enhancing the skills and abilities of our coordinators, ensuring optimal service levels, and meeting our client KPIs and SLAs.Key Responsibilities:Liaise with the Coordination Manager...
-
Lead Coordinator
3 weeks ago
Reading, Reading, United Kingdom First Bus Full timeLead Coordinator Job DescriptionWe are seeking a highly skilled and experienced Lead Coordinator to join our team at First Bus. As a key member of our operations team, you will play a vital role in enhancing the skills and abilities of our coordinators, ensuring optimal service levels and exceeding client expectations.Key Responsibilities:Liaise with the...
-
Lead Coordinator
3 weeks ago
Reading, Reading, United Kingdom First Bus Full timeLead Coordinator Job DescriptionWe are seeking a highly skilled and experienced Lead Coordinator to join our team at First Bus. As a key member of our operations team, you will play a vital role in enhancing the skills and abilities of our coordinators, ensuring optimal service levels and exceeding client expectations.Key Responsibilities:Liaise with the...
-
Lead Coordinator
2 weeks ago
Reading, Reading, United Kingdom First Bus Full timeWe are seeking a skilled Lead Coordinator to enhance the skills and abilities of our coordinators, ensuring optimal service levels and quality.Key Responsibilities:Liaise with the Coordination Manager to understand key stakeholder concerns and identify areas for improvement.Address performance or training issues and deliver performance improvements in line...
-
Lead Coordinator
3 weeks ago
Reading, Reading, United Kingdom First Bus Full timeWe are seeking a skilled Lead Coordinator to join our team at First Bus. This is a part-time permanent role that requires 20 hours of work per week, primarily on weekends. The successful candidate will be responsible for enhancing the skills and abilities of our coordinators through observation, coaching, and training.The RoleThe Lead Coordinator will work...
-
Lead Coordinator
3 weeks ago
Reading, Reading, United Kingdom First Bus Full timeWe are seeking a skilled Lead Coordinator to join our team at First Bus. This is a part-time permanent role that requires 20 hours of work per week, primarily on weekends. The successful candidate will be responsible for enhancing the skills and abilities of our coordinators through observation, coaching, and training.The RoleThe Lead Coordinator will work...
-
Lead Coordinator
1 month ago
Reading, Reading, United Kingdom First Bus Full timeLead Coordinator Job DescriptionWe are seeking a highly skilled and experienced Lead Coordinator to join our team at First Bus. As a key member of our operations team, you will play a vital role in enhancing the skills and abilities of our coordinators, ensuring optimal service levels and exceeding client expectations.Key Responsibilities:Liaise with the...
-
Lead Coordinator
1 month ago
Reading, Reading, United Kingdom First Bus Full timeLead Coordinator Job DescriptionWe are seeking a highly skilled and experienced Lead Coordinator to join our team at First Bus. As a key member of our operations team, you will play a vital role in enhancing the skills and abilities of our coordinators, ensuring optimal service levels and exceeding client expectations.Key Responsibilities:Liaise with the...
-
Lead Coordinator
4 weeks ago
Reading, Reading, United Kingdom First Bus Full timeLead Coordinator Job DescriptionWe are seeking a highly skilled and experienced Lead Coordinator to join our team at First Bus. As a key member of our operations team, you will play a vital role in enhancing the skills and abilities of our coordinators, ensuring optimal service levels and exceeding client expectations.Key Responsibilities:Liaise with the...
-
Lead Coordinator
4 weeks ago
Reading, Reading, United Kingdom First Bus Full timeLead Coordinator Job DescriptionWe are seeking a highly skilled and experienced Lead Coordinator to join our team at First Bus. As a key member of our operations team, you will play a vital role in enhancing the skills and abilities of our coordinators, ensuring optimal service levels and exceeding client expectations.Key Responsibilities:Liaise with the...
-
Lead Coordinator
1 month ago
Reading, Reading, United Kingdom First Bus Full timeLead Coordinator Job DescriptionWe are seeking a highly skilled and experienced Lead Coordinator to join our team at First Bus. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of our services and the satisfaction of our customers.Key Responsibilities:Liaise with the Coordination Manager and work closely with...
-
Lead Coordinator
4 weeks ago
Reading, Reading, United Kingdom First Bus Full timeLead Coordinator Job DescriptionWe are seeking a highly skilled and experienced Lead Coordinator to join our team at First Bus. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of our services and the satisfaction of our customers.Key Responsibilities:Liaise with the Coordination Manager and work closely with...
-
Lead Coordinator
2 weeks ago
Reading, Reading, United Kingdom First Bus Full timeWe are seeking a highly skilled and experienced Operational Supervisor to join our team at First Bus. The successful candidate will be responsible for leading a team of coordinators, providing coaching and training to enhance their skills and abilities, and ensuring optimal service levels are met.Key Responsibilities:Liaise with the Coordination Manager and...
-
Lead Coordinator
2 weeks ago
Reading, Reading, United Kingdom First Bus Full timeWe are seeking a highly skilled and experienced Lead Coordinator to join our team at First Bus. The successful candidate will be responsible for enhancing the skills and abilities of our coordinators, providing operational support, and ensuring optimal service levels in line with our client KPIs and SLAs.Key Responsibilities:Liaise with the Coordination...
-
Lead Event Coordinator
3 weeks ago
Reading, Reading, United Kingdom University of Reading Full timeAbout the RoleThe University of Reading is seeking a highly skilled and experienced Event Coordinator to join our Venue Reading team. As a key member of our events team, you will be responsible for generating and supervising the conference, events, and function business, ensuring that all events are developed with optimum efficiency and profitable...
-
Telecom Project Coordinator
4 weeks ago
Reading, Reading, United Kingdom First Point Group Full timeTelecom Project Coordinator Job Description **About the Role** First Point Group is seeking a highly skilled Telecom Project Coordinator to join our client project, a leading telecom organization. This is a 3-month extendable contract, with the possibility of remote work, located in Berkshire. **Key Responsibilities** * Support the Networks RAN...
-
Telecom Project Coordinator
4 weeks ago
Reading, Reading, United Kingdom First Point Group Full timeTelecom Project Coordinator Job Description **About the Role** First Point Group is seeking a highly skilled Telecom Project Coordinator to join our client project, a leading telecom organization. This is a 3-month extendable contract, with the possibility of remote work, located in Berkshire. **Key Responsibilities** * Support the Networks RAN...
-
Activity Coordinator
4 weeks ago
Reading, Reading, United Kingdom NHS Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Activity Coordinator to join our team at Oakwood Unit. As a key member of our team, you will be responsible for coordinating and leading a program of therapeutic activities for patients, tailored to their rehabilitation needs.The ideal candidate will have experience working with groups of...
-
Activity Coordinator
4 weeks ago
Reading, Reading, United Kingdom NHS Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Activity Coordinator to join our team at Oakwood Unit. As a key member of our team, you will be responsible for coordinating and leading a program of therapeutic activities for patients, tailored to their rehabilitation needs.The ideal candidate will have experience working with groups of...
Lead Coordinator
2 months ago
We are seeking a highly skilled and experienced Lead Coordinator to join our team at First Bus. As a key member of our operations team, you will play a vital role in enhancing the skills and abilities of our coordinators, ensuring optimal service levels and exceeding client expectations.
Key Responsibilities:- Liaise with the Coordination Manager and operations managers to understand key stakeholder concerns and identify areas for improvement.
- Address performance or training issues and deliver performance improvements in line with our values and commercial commitments.
- Work directly with frontline staff to deliver effective coaching and improve performance, quality, accuracy, and productivity.
- Engage with coordinators individually and as a group to facilitate and positively impact engagement levels and performance.
- Conduct performance observations to provide immediate intervention and performance improvement coaching.
- Report various metrics to the Coordination Manager and other key stakeholders.
- Coach, motivate, and assist frontline staff in a safe, compliant, and ethical manner to achieve goals and performance targets.
- Work with the staff manager to ensure regular communication with coordinators and identify opportunities for further engagement.
- Create innovative coaching activities and interventions to support performance improvement.
- Recruit and induct new coordinators.
- Transport industry experience desirable.
- Experience of working in an operational role and managing workflow.
- Working in a fast-paced customer service environment.
- Experience of coaching others and managing performance.
- Experience of working to safety policies and procedures.
- Excellent presentation and training skills.
- Energetic and passionate about helping others achieve goals and targets.
- Meticulous attention to detail and process-oriented thinking.
- Ability to positively influence behavior changes through a naturally engaging and inspiring approach.
- Self-motivated and collaborative in developing solutions.
- Ability to prioritize and meet specified deadlines.
- Strong ethos of inter-departmental working.
- Customer-focused and committed to excellent service delivery.
- Proficient use of MS Office.
- Health and wellbeing benefits, including Simply Health and Smart Health.
- Financial wellbeing benefits, including discounts on high street brands and supermarkets.
- Discounted train travel and free bus pass.
- Cycle to work scheme.
- 25 days' holiday + bank holidays.
- Pension scheme and chance to buy discounted First Group shares.
- Enhanced maternity/paternity pay.
- Flexible working.
We put a big focus on physical and mental wellbeing at First Bus. We recognize that anyone can be affected by the stresses and strain of work, or life outside it. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.
We welcome applications from all. Applicants are advised that background checks will be conducted as a standard part of our recruitment process.
