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Assistant Manager

1 month ago

Bangor, Gwynedd, United Kingdom Loungers Full time
Assistant Manager - Bangor

Lounges are unique environments, and what makes them special are the talented individuals who run them. As Assistant Manager, you'll support the General Manager in maintaining exceptional standards across the team, delivering 14 great shifts to ensure every customer leaves satisfied. You'll oversee the day-to-day running of the Lounge, from rotas and team engagement to customer feedback. Your standards will be high, but how you achieve them will be unique to you.


It's all about the details. You'll be involved in driving sales, team retention, training, customer service, and maintaining high standards. You'll never settle for mediocrity and strive to make your Lounge the go-to destination for the local community.


The Benefits

  • Overtime pay for every hour worked over contracted hours
  • Staff food on every shift
  • 50% off staff discount to enjoy outside working hours from day one
  • Paid breaks
  • 28 days holiday (inclusive of Bank Holidays) pro rata
  • Enhanced maternity and paternity pay after 2 years service
  • The most talked-about staff party in hospitality - Loungefest
  • Competitions and incentives (like jetting off on an all-expenses-paid trip with one of our suppliers)
  • Company pension scheme
  • Long service awards
  • Power over your pay with Wagestream
  • Emotional and practical support via the Licenced Trade Charity
  • Great opportunity for personal development and career progression in a fast-growing business
  • Achievable bonuses
  • Tips shared equally across the team, based on hours worked
  • Christmas and Boxing Day off

What You'll Bring:

  • You are probably an existing Assistant Manager, Deputy Manager, or Supervisor with a background in restaurants, bars, cafés, or coffee shops.
  • You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
  • A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting.
  • Extremely driven and relentless at overcoming challenges or obstacles.
  • Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
  • Good communication skills with the ability to build rapport and trust.
  • Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
  • Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR, and NPS.

If you want to learn more about us, follow us on LinkedIn or @life.at.lounge on TikTok