EUC Technical Specialist
4 weeks ago
About the Role
Allen Lane is seeking an experienced EUC Technical Specialist to join their team. As an EUC Technical Specialist, you will be responsible for defining, developing, and maintaining EUC services and capabilities in conjunction with other Technology Services functions.
Key Responsibilities
- Manage relevant projects and BAU support activities.
- Ensure technical/functional requirements are detailed sufficiently at the appropriate stage of the development cycle, provide estimates to Project Managers. Participate in the weekly Project Management Group (PMG)
- Work with TDA / Systems/ M365 leads participating in solutions designs, documenting and presenting these solutions at the weekly Technical Design Authority (TDA) meetings where required
- Proactively manage vendors, working closely with IT Procurement partner in the Council, participate in vendor, product evaluation and selection for technologies.
- Work with the EUC Team Leader to be involved in the approval and acceptance of both Service Definition and bring-into-service documents.
- Be accountable for planning and managing the maintenance and patching of existing services to agreed levels.
- Responsible for ensuring open incidents and requests are addressed according to SLA.
Requirements
As an EUC Technical Specialist, you must have experience of managing and provisioning EUC deployments in a large environment with expertise in End User Computing technologies including, but not limited to:
- Active Directory/Azure AD, Group Policies, Microsoft SCCM, Intune,
- Windows Autopilot, Microsoft 365, Azure Virtual Desktop, Powershell Scripting,
- software packaging, Deep Freeze, Windows Client/Server Operating Systems, Windows registry, Zscaler
- Experience of patching and security process techniques, applying them to live systems and applications
- The ability to deal with critical IT EUC demand being responsible for the successful delivery of services across the council
What We Offer
A salary between £51,093 - £54,129 (with a pending pay award) plus a range of excellent benefits
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