Bank Operations Coordinator Assistant

2 months ago

Gloucester, Gloucestershire, United Kingdom Practice Plus Group Full time

About the Role

We are seeking a dedicated and organized Coordinator Assistant to join our team at Practice Plus Group on a bank basis. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of our services.

Key Responsibilities

  • Assist the coordinator with administrative tasks, including patient communication and appointment scheduling.
  • Support the coordination of our telephone triage services and out-of-hours services, providing advice and information to patients.
  • Build and maintain relationships with management teams, healthcare providers, and external suppliers.
  • Manage shifts effectively, analyzing call volume and staffing levels to identify pressure points.

Working with Us

As a bank employee, you will have the flexibility to choose your own hours, working around your other commitments. Our bank positions offer a range of shifts, including evenings and weekends, to ensure our services are always available to patients.

What We Offer

  • A competitive pay rate, with rates varying depending on the shift and day of the week.
  • Regional and national opportunities for career development.
  • Free online and face-to-face training to support your professional growth.
  • Online discounts and benefits.

Opportunities for Advancement

Successful applicants will have the opportunity to be trained up to become Coordinators, taking on more senior roles within our operations team.

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