Digital Project Support Officer

3 days ago

Bolton, Bolton, United Kingdom NHS Full time
Job Description

The Project Support Officer is responsible for working directly with local schools, charities, and colleges to ensure pre-employment delegates have access to supported work experience in the NHS. The role involves planning, management, and delivery of experience across a range of NHS and partner organisations.

The successful candidate will need to demonstrate excellent communication skills, both verbally and in writing, along with the ability to work under pressure and meet deadlines while ensuring high levels of accuracy and confidentiality.

Main Responsibilities
  1. Work with the Senior Team and the wider communications and projects team to develop, review, monitor, and implement programs, plans, and strategies.
  2. Liaise with internal and external colleagues via telephone and email.
  3. Set up, manage, and maintain filing systems, ensuring that information is appropriately and securely stored, filed, and retrievable while adhering to information governance guidelines to protect personal information.
  4. Provide a comprehensive, accurate secretarial/word processing service, including drafting standard letters/communications, editing, and formatting reports ensuring a high standard of presentation.
  5. Organise and support the planning of meetings, events, and conferences, including booking venues and taking formal minutes, arranging equipment, preparing papers/documentation, registering delegates, and arranging refreshments.
  6. Manage and maintain the apprenticeship spreadsheet in-line with the apprenticeship levy funding process, stages, and completion of levy transfer application submissions.
  7. Support and adhere to the apprenticeship processes when completing spreadsheets and data entry.
  8. Organise virtual meetings as required.
  9. Collate and process data.
  10. Carry out other administrative tasks that fall within the competencies of the post holder to provide cover.
  11. Liaise and support the organisation and coordination of services, such as maintenance and facilities.
  12. Prepare and distribute documents and papers as required.
  13. Support the placement team with placements into new learning environments, ensuring that information is shared with the relevant parties.
  14. Act as point of contact for all programme delegates.
  15. Support and carry out additional duties as and when required.
Requirements
  • Trained and experienced at intermediate level in a range of software packages, Word, Excel, PowerPoint.
  • GCSE English and Maths, grade A* to C or equivalent.
  • Prince 2 qualification or equivalent.
Skills and Abilities
  • Broad range of business administration experience.
  • Excellent oral and written communication skills and personal presentation skills.
  • Excellent inter-personal relationship skills.
  • Ability to work across traditional boundaries and integrated services.
  • Ability to utilise a range of personal styles to suit different situations as appropriate.
  • Ability to analyse and interpret data/evidence and apply to project.
  • Prioritising and delegation skills.
  • Report writing skills and high attention to detail.
  • Flexible and adaptable.
  • Able to work using own initiative as well as work as a team.
  • Ability to drive and car owner.
Personal Attributes
  • Team player able to engage with others in own team and colleagues in the organisation and across partnerships.
  • High level of tact and diplomacy.
  • Creative thinking and positive attitude.
  • Good interpersonal skills and relationship building.
  • Reliable and flexible.
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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