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Restaurant Operations Manager

1 month ago

Glastonbury, Somerset, United Kingdom whitbread Full time

Job Overview

We are seeking a Restaurant Operations Manager to join our dynamic management team at Whitbread, the UK's leading hospitality business.

About the Role

This is an exciting opportunity for an experienced manager to lead a high-performing restaurant team and drive sales growth through exceptional customer service and effective people management.

Main Responsibilities

  • To support the General Manager in the daily success and running of the restaurant.
  • To create a winning team by demonstrating leadership with a hands-on approach and effective communication, engaging and motivating team members.
  • To drive individual performance through regular one-to-one coaching and ensure that team members understand their goals and objectives.
  • To maintain high standards and thrive in a fast-paced environment while promoting the brand values.
  • To proactively use guest feedback to maximise opportunities and champion change within the team.

Benefits

  • A competitive salary up to £39,000 per annum.
  • Full induction and training.
  • Excellent access to training and development programmes.
  • The top tools and systems to achieve KPIs.
  • 25% off in Whitbread Restaurants and up to 50% off Premier Inn hotels.
  • High street and retail discounts, including phone packages, cinema tickets and Gym membership.

What You Need To Succeed

To be successful in this role, you will need:

  • Proven experience in a similar management position.
  • Strong leadership skills with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills.
  • A passion for delivering exceptional customer service.
  • The ability to work effectively in a fast-paced environment.

Join Our Team