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Workshop Operations Manager

1 month ago

Chelmsford, Essex, United Kingdom Lookers Full time

About the Role

We are seeking an experienced Workshop Controller to join our dynamic team in our state-of-the-art facility. As a Workshop Controller, you will be responsible for the day-to-day running of the workshop, ensuring the service and repair technicians achieve their daily targets.

Key Responsibilities

  • Maintaining high levels of customer satisfaction by implementing relevant quality checks.
  • Ensuring all service work is carried out correctly, competently, and on time, with customer satisfaction in mind.
  • Liaising with colleagues and other departments to ensure a top-quality service for customers.
  • Scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job, and the availability of parts.

About Us

Lookers is a leading motor vehicle retailer, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across the UK and Ireland. We offer a competitive benefits package, including enhanced holidays, eligibility to join our car scheme, and critical illness cover.

What We Offer

  • Enhanced paid maternity, paternity, and adoption leave.
  • For some roles, a company car and additional earning potential through commission or bonus.
  • Specific manufacturer brand and management training to enhance career development opportunities.

We strongly believe in nurturing and providing our people with the tools they need to succeed. If you are a motivated and enthusiastic individual with a passion for the automotive industry, we encourage you to apply for this exciting opportunity.