Leadership Team Coordinator

1 month ago

London, Greater London, United Kingdom Terry Soot MG Full time

Job Title: Leadership Team Coordinator

We are seeking a highly organized and detail-oriented Leadership Team Coordinator to join our team at Terry Soot MG. As a key member of our leadership team, you will play a crucial role in coordinating day-to-day operations and ensuring the smooth execution of our projects.

About Our Team:

  • Terry Soot MG is a leading organization that values excellence and innovation.
  • We are committed to delivering exceptional results and providing opportunities for growth and development.

Job Responsibilities:

  • Coordinate day-to-day operations of our Data Collection Driving Operations team
  • Develop and implement processes to improve team efficiency and productivity
  • Provide guidance and support to team members to enhance their skills and knowledge
  • Conduct regular reviews with teams and Program Managers to discuss progress and identify areas for improvement
  • Facilitate team meetings to disseminate relevant information to the Team
  • Collaborate with other Team members to manage the collective workload and coordinate various logistics including coverage for Team members as needed
  • Provide Subject Matter Expert (SME) advice on regional issues and concerns
  • Assist with strengthening relationships with Internal/External Customers and vendor/partner organizations
  • Participate in weekly and monthly business review meetings with internal and external stakeholders
  • Assist in gathering and analyzing reporting details
  • Provide status reports (weekly, monthly, etc.) as required
  • Support special projects; Invoice verification, and reporting metrics as needed
  • Work with internal teams and external vendor/partner teams to provide resource planning support (work plan allocation/management/logistics/etc.) for applicable projects and programs
  • Assist with creating/maintaining resource forecasts in conjunction with customer for vendor/partner sourcing organization
  • Assist in adherence to quality, safety and financial controls
  • Identify and monitor performance trends and take necessary corrective actions to meet SLA targets and ensure customer satisfaction
  • Provide insight, guidance, Continual Service Improvement and Service Assurance support
  • Assist in driving service improvement programs and initiatives
  • Ensure RCA contains the proper analysis methodology, documented actions, root cause identification and effective proactive and corrective actions
  • Escalate issues (performance/functional) to management team as needed

Requirements:

  • Experience as a people manager, and/or operations lead
  • Strong written and verbal communication skills
  • Able to work at a fast pace, manage a heavy flow of emails, and be interruptible to address urgent program issues
  • Great people management skills (effective communication, understanding, respectful, able to build rapport, set clear expectations, give constructive feedback, etc.)
  • Self-motivated with a proven track record
  • Team player and willing to assist when and where needed
  • Ability to analyze data and establish measurable action plans to improve performance
  • Ability to travel

Compensation:$110,000 - $130,000 per year depending on experience.

This salary estimate may vary based on factors such as location and qualifications.

What We Offer:

  • Paid time off
  • Health insurance
  • Retirement plan
  • Professional development opportunities

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