IT Infrastructure Management Professional
4 weeks ago
We are seeking a highly skilled Enterprise IT Service Delivery Expert to join our team in Glasgow. As an IT Infrastructure Management Professional, you will be responsible for delivering high-quality IT services to our clients.
The successful candidate will have a strong understanding of system development and service management life cycles, as well as experience in monitoring, troubleshooting, and reporting of enterprise applications. They will also possess excellent project management skills, including planning, monitoring, and control, change control, and configuration management.
Key responsibilities include:
- Monitoring and maintaining enterprise systems and applications to ensure optimal performance.
- Investigating and resolving technical issues promptly and effectively.
- Collaborating with cross-functional teams to deliver projects and initiatives.
- Developing and implementing procedures to support wider Service Delivery Function.
Requirements:
- Bachelor's degree in a relevant field.
- Relevant professional qualification, such as Certified ITIL Foundation or Azure Administrator Associate.
- Strong understanding of system development and service management life cycles.
- Experience in monitoring, troubleshooting, and reporting of enterprise applications.
- Excellent project management skills, including planning, monitoring, and control, change control, and configuration management.
What We Offer:
- A competitive salary of £45,000 - £60,000 per annum, depending on experience.
- Opportunities for professional development and growth.
- A generous holiday allowance and flexible working arrangements.
- A range of benefits, including private health care and access to a company share scheme.
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