F & B Host - Northampton
3 days ago
About Us
Grosvenor Casinos is a leading entertainment company that offers a unique experience to its customers. Our venues are at the heart of their communities, providing a space for people to play, socialize, and enjoy great food and drink.
Our Mission
We strive to create a memorable and entertaining experience for our guests, exceeding their expectations and making them feel welcome and cared for. Our team members are passionate about delivering exceptional customer service, ensuring that every visit is an enjoyable one.
Job Description
F & B Host
We are seeking a skilled F & B Host to join our team at Grosvenor Casinos in Northampton. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, ensuring that our guests have an amazing experience with us.
Key Responsibilities
- Provide a warm and welcoming experience for our guests, ensuring they feel valued and cared for.
- Be familiar with current promotions and products, ensuring that our guests can make the most of their visit.
- Offer and provide a friendly, efficient, and prompt service of food and beverages, delivering products that meet our high standards.
- Be aware of daily and weekly targets, contributing positively towards achieving them.
- Display a friendly and enthusiastic manner, responding positively to all customer requests in a polite and efficient way.
- Replenish stocks to ensure that our guests always have access to our products.
Requirements
To be successful in this role, you will need to have previous F & B experience and be passionate about delivering exceptional customer service. You should be familiar with current promotions and products, and be able to work well under pressure to meet our high standards.
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