Senior Service Delivery Manager

3 weeks ago


Sheffield, Sheffield, United Kingdom Jam Pan Full time

About Us

Jam Pan is a forward-thinking company dedicated to delivering innovative learning solutions to its clients. Our team prioritises building strong relationships, driving value, and staying at the forefront of our industry.

Job Details

We are looking for a seasoned Senior Service Delivery Manager to oversee the planning, execution, and delivery of our service solution delivery programmes.

Main Tasks

  • Plan, execute, and deliver service solution delivery programmes to meet client expectations.
  • Develop and implement strategies to enhance customer satisfaction and drive business growth.
  • Lead cross-functional teams to achieve excellence in service delivery and quality standards.
  • Maintain open communication channels with stakeholders to ensure seamless collaboration.

Necessary Qualifications

  1. Hold excellent programme and project management skills.
  2. Proven track record in stakeholder management and relationship-building.
  3. Demonstrated ability to analyse MI data and create actionable insights.

What We Offer

  1. A dynamic and growth-focused work environment.
  2. Opportunities to contribute to the development and implementation of innovative learning solutions.
  3. A collaborative and innovative team culture.
  4. Challenges to shape the future of our business and stay ahead in the market.

The estimated annual salary for this position is £65,000 - £85,000, contingent upon experience and qualifications.



  • Sheffield, Sheffield, United Kingdom DX Delivery Full time

    Company OverviewAbout DX Freight, a leading independent parcel and logistics services company in the UK and Ireland. Our mission is to deliver important things in life with next-day or scheduled delivery services.Job DescriptionWe are seeking a skilled Delivery Route Driver to join our team. As a driver, you will be responsible for transporting products...

  • Delivery Expert

    3 weeks ago


    Sheffield, Sheffield, United Kingdom DX Delivery Full time

    About DX DeliveryWe provide comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles, to deliver customers' products to the required premises.Job Description:To deliver customers' products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop...

  • HGV Delivery Driver

    3 weeks ago


    Sheffield, Sheffield, United Kingdom DX Delivery Full time

    About DX DeliveryWe are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland. Our brand is built on delivering exceptional customer service and making sure that customers receive their deliveries exactly as promised.Salary and BenefitsThe salary for this role is approximately £25,000 - £35,000 per annum,...


  • Sheffield, Sheffield, United Kingdom DX Delivery Full time

    Delivering exceptional customer service is a key aspect of this role as you transport goods to customers' premises on multi-drop delivery routes. You will treat the freight as if it were your own, ensuring it arrives in excellent condition. In addition to delivering products, you will also collect items as instructed and report any issues to the traffic...


  • Sheffield, Sheffield, United Kingdom DX Delivery Full time

    At DX Delivery, we're passionate about delivering exceptional customer service. As a Logistics Driver, you'll play a vital role in ensuring our customers receive their goods on time and in excellent condition.Job Description:Deliver products to customers' premises as part of a multi-drop delivery route, providing exceptional customer service at all times....

  • Delivery Route Driver

    4 weeks ago


    Sheffield, Sheffield, United Kingdom DX Delivery Full time

    Job DetailsWe are seeking a skilled Logistics Delivery Specialist to join our team. As a specialist, you will be responsible for delivering products safely to customers, ensuring excellent customer service and following company procedures.Key Skills and QualificationsMust hold C1 or above on licence with valid DQC and Tacho cardMaximum of 6 points on licence...


  • Sheffield, Sheffield, United Kingdom DX Delivery Full time

    **Job Summary:**We are seeking skilled logistics professionals to join our team as multi-drop delivery drivers. As a key member of our operations, you will be responsible for delivering exceptional customer service while ensuring the safe transportation of goods.**Key Responsibilities:**Drive company vehicles safely and efficiently, adhering to all legal and...


  • Sheffield, Sheffield, United Kingdom DX Delivery Full time

    Our logistics team is seeking professional drivers to join our delivery fleet. As a multi-drop freight operator, you will be responsible for delivering customers' products to required premises while providing exceptional customer service.Key Responsibilities:Deliver products safely and efficientlyTreat freight as if it were your ownComply with legal and...

  • Senior Asset Manager

    3 weeks ago


    Sheffield, Sheffield, United Kingdom Service Care Solutions Full time

    Job TitleServicing Sheffield with a Senior Asset Manager.We are seeking an experienced professional to manage and mitigate risks from disrepair claims, while overseeing people management responsibilities. Key duties will include supporting the delivery of Decarbonisation Strategies, building collaborative relationships with stakeholders, and ensuring...


  • Sheffield, Sheffield, United Kingdom DX Delivery Full time

    About DX DeliveryWe're a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland. Our mission is to deliver exceptional customer service and make sure that customers receive their deliveries exactly as promised.Salary and BenefitsThe estimated annual salary for this role is around £32,000, depending on...

  • Care Services Manager

    2 weeks ago


    Sheffield, Sheffield, United Kingdom Service Care Solutions Full time

    About the RoleAs a Registered Manager at Service Care Solutions, you will be responsible for overseeing daily operations and ensuring the highest quality of care in our supported accommodation services. We are dedicated to providing safe and supportive environments for Looked After Children aged 16+ with general needs.Salary and BenefitsThe salary for this...


  • Sheffield, Sheffield, United Kingdom Interface Recruitment UK Full time

    Job Title: IT Service Delivery ManagerWe are seeking a skilled IT Service Delivery Manager to join our team at Interface Recruitment UK. As an ICT Services Manager, you will be responsible for delivering high-quality IT services to our clients across various sectors, including construction, retail and commercial.Your main responsibilities will...


  • Sheffield, Sheffield, United Kingdom CV Library Full time

    Dedicated Desk Supervision OpportunityUp to £38,000 per annum + car allowance + pension benefits.This role involves working from Sheffield (four days a week) and Hatfield (one day a week), requiring dedication and efficiency in service delivery.About Our Client: CV LibraryCV Library is a leading provider of job vacancies, committed to enhancing its...


  • Sheffield, Sheffield, United Kingdom Quality Service Recruitment Full time

    Job DescriptionAs a delivery driver for Quality Service Recruitment, you will be responsible for transporting goods to customers' premises.You will work independently, using your own initiative to manage your time effectively and meet deadlines.A key aspect of this role is maintaining accurate records and paperwork, ensuring that all deliveries are completed...


  • Sheffield, Sheffield, United Kingdom Harrington Starr Full time

    Job OverviewRemote work available with 1 day per month in Sheffield.Salary: £600 - £700 per day.At Harrington Starr, we are seeking a skilled Project Manager to oversee key initiatives and drive business growth. The ideal candidate will have a solid background in service management and experience with project management tools.As a hybrid worker, you will...


  • Sheffield, Sheffield, United Kingdom Service Care Solutions Full time

    **Job Description:**We are seeking an experienced Probation Delivery Unit Lead to join our team at Service Care Solutions. This is an exciting opportunity to contribute to improving employment outcomes for prison leavers and individuals on community sentences.Key Responsibilities:Lead on Employment initiatives within the Probation Delivery Unit to enhance...


  • Sheffield, Sheffield, United Kingdom Austin Fraser Full time

    Service Delivery Manager Job DescriptionWe are seeking a highly skilled Service Delivery Manager to join our team, responsible for managing projects from contract award to final handover. The successful candidate will have a proven track record in contracts or project management within the architectural metalwork or structural steelwork sector.Main...


  • Sheffield, Sheffield, United Kingdom Service Care Recruit Full time

    **About Us**We are a leading chartered accountants based in Sheffield, dedicated to providing exceptional services to our clients. We are seeking an experienced Accountant Manager to join our team and contribute to our growth.**Job Description**This role offers a challenging and rewarding opportunity for a qualified senior or assistant manager to progress in...


  • Sheffield, Sheffield, United Kingdom Service Care Solutions Full time

    Job Title: Senior Accounts Professional SheffieldLocation: SheffieldDescription:We have an exciting opportunity for a senior accountant to join our team as an assistant manager in Sheffield. As part of our team, you will be responsible for managing a portfolio of accounts clients, preparing company accounts and tax returns, and training team...


  • Sheffield, Sheffield, United Kingdom Service Care Solutions Ltd Full time

    Job Title: Registered Manager - Children's HomeWe are seeking a highly skilled and experienced Registered Home Manager to join our team in the Sheffield area. The ideal candidate will have a proven track record of delivering high-quality care services and managing complex situations.About the Role:Oversee the day-to-day operations of a children's home,...