Senior Amazon Connect Architect

4 weeks ago

Telford, Telford and Wrekin, United Kingdom Axiom Software Solutions Full time
Senior Amazon Connect Architect

We are seeking a highly skilled Senior Amazon Connect Architect to lead the design and implementation of complex contact center solutions for our clients. As a key member of our team, you will be responsible for architecting, developing, and deploying robust contact center solutions leveraging Amazon Connect and a broad range of AWS services.

Key Responsibilities:
  • Provide technical leadership and guidance to a team of AWS cloud engineers in the design, development, and implementation of contact center solutions.
  • Develop and own the overall architecture of contact center solutions, ensuring optimal performance, scalability, and security.
  • Leverage deep knowledge of AWS services (Lambda, DynamoDB, S3, SNS, Lex, Bedrock, API Gateway, Pinpoint, etc.) and utilize AWS CDK for infrastructure as code to automate and streamline the deployment process.
  • Stay up-to-date with the latest advancements in contact center technology and AWS services.
Requirements:
  • Proven experience as a Senior Amazon Connect Architect with a strong track record of successful contact center implementations.
  • Deep understanding of AWS cloud services and architecture.
  • Proficiency in AWS CDK for infrastructure as code.
  • Certifications in AWS and Amazon Connect.
  • Knowledge of scripting languages (Python, JavaScript).

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