Collections and Credit Professional

12 hours ago


Manchester, United Kingdom Austin Fraser Full time
About the Job
As a Litigation Collections Specialist at Austin Fraser, you will be responsible for managing customer accounts that are over 7 months in arrears, delivering exceptional customer service, and building individual relationships.

You will work with customers to resolve arrears and negotiate payment plans, ensuring a positive outcome for both parties. The role requires strong communication and interpersonal skills, as well as the ability to work independently and as part of a team.

The successful candidate will have at least 12 months of continuous collections experience in consumer credit, experience in collections litigation, and a proven track record in managing customer accounts and identifying arrears causes. They will also have excellent problem-solving skills, attention to detail, and the ability to work under pressure.

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