Account Advisor

3 weeks ago


East Liverpool, Ohio, United Kingdom Satchell Moran Solicitors Limited Full time
Job Title: Account Advisor

Satchell Moran Solicitors Limited is a specialist Civil Litigation firm based in Liverpool, seeking to expand its First Response Team.

We have a highly experienced team of Solicitors renowned for their expertise in Civil Litigation, particularly in Civil Actions against the Police, Housing Disrepair claims, and Personal Injury/Clinical Negligence.

Key Responsibilities:
  • Handle inbound and outbound calls to take full instructions from clients regarding potential claims;
  • Gather necessary information/documentation from clients to assess case viability;
  • Set up new files using the Proclaim case management system;
  • Manage tasks and maintain a professional call handling technique;
Personal Specification:
  • Experience in a call centre/phone-based customer service/reception environment is preferred;
  • Proficiency in Microsoft Office programmes and data entry skills would be beneficial;
  • Background in a law firm would be advantageous;
Job Details:
  • Full-time, Permanent position;
  • Salary: £19,000.00-£21,000.00 per year;
  • Bonus scheme and performance-based bonuses;
  • On-site parking available;
  • Monday to Friday schedule;
  • Reliable commute to Wavertree required;
  • GCSE or equivalent preferred;

Work Location: In person


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