Senior CRM Data Specialist

1 month ago


London, Greater London, United Kingdom Harnham Full time £35,000
Job Title: Senior CRM Data Executive

Join Harnham, the UK's largest retailer of motoring and cycling products and services, as a Senior CRM Data Executive. This role sits within the HMC team, working closely with internal teams such as Trading.

About the Role:

As a Senior CRM Data Executive, you will be responsible for:

  • Analyzing the company's loyalty experience and knowledge on promotions
  • Working closely with internal teams to drive business growth
  • Developing and implementing membership communications strategies to keep customers updated on the latest promotions
  • Communicating with stakeholders to ensure effective collaboration
  • Designing and executing A/B testing to optimize customer engagement
Requirements:

To succeed in this role, you will need:

  • Strong communication and organizational skills
  • Experience in customer experience and data analysis
  • Ability to work in a hybrid environment, with 3 days on-site and 2 days remote
Interview Process:

The interview process will consist of two stages:

  • Initial chat with the hiring manager
  • Task and presentation

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