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Claims Specialist

1 month ago

StratforduponAvon, Warwickshire, United Kingdom NFU Mutual Full time

As a Claims Specialist in our Large Loss Property team, you will play a critical role in handling complex and high-value property claims valued at £500k+. You will be responsible for managing an interesting and varied large loss portfolio, achieving KPIs, controlling costs, protecting our reputation, and ensuring the best possible outcomes for our customers. This includes site visits at various stages of the claim.

Key Responsibilities:
  • Manage large loss property claims from inception to closure
  • Achieve business objectives and key performance indicators (KPIs)
  • Develop and maintain effective relationships with our Legal Panel, Actuarial, and Underwriting teams, as well as Agents across the UK-wide NFU Mutual Agency network, Suppliers, and Loss Adjusters
  • Provide training and coaching to colleagues and assist with technical referrals

We're proud to offer a range of benefits to support your personal and professional development, including:

  • Annual bonus (up to 17% of salary)
  • Contributory pension scheme, up to 20%
  • 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
  • Family-friendly policy to balance work and family responsibilities
  • Access to savings at High Street brands, travel, and supermarkets
  • £20 contribution to a monthly gym membership – subject to T&Cs
  • Health and wellbeing plan with cashback for dentist, opticians, physio, and more
  • Employee Volunteering - volunteer in the community for one day each year
  • Unlimited access to Refer a Friend £500 bonus scheme
  • Life Assurance cover of 4 x salary
  • Employee discounts of 15% on a range of NFU Mutual insurance policies

Salary: £45,000 - £60,000 per annum, depending on experience.

NFU Mutual is a leading general insurance and financial services company, proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory. We welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.