London Infrastructure Branch Manager

2 weeks ago


Crayford, United Kingdom Stannah Full time

Lead Infrastructure Excellence

Stannah, a trusted name in lift and escalator solutions, is seeking a Branch Manager to oversee our operations and uphold our commitment to safety and service excellence in our London Infrastructure Branch.

As the Branch Manager, your role is to lead, inspire, and oversee the London Infrastructure Branch (LIB) which manages all Network Rail lifts and escalators within the London area.

The position involves developing the business strategy, setting clear objectives, and managing the branch's profit and loss (P&L) to ensure contractual commitments and key performance indicators (KPIs) are consistently achieved.

Key Responsibilities:

  • Leadership: Set high standards for service delivery, health & safety, customer care, and operational efficiency.
  • Team Management: Lead a dedicated team to ensure optimal performance and development.
  • Customer Focus: Maintain strong relationships with clients, ensuring service meets their needs and expectations.
  • Financial Management: Drive profitability through effective budget management and strategic decision-making.
  • Operational Excellence: Oversee service provision, including maintenance, repairs, and installations, adhering to company standards and policies.

Requirements:

  • Proven track record in service management within a comparable industry, ideally the lift and escalator industry
  • Strong leadership skills with the ability to motivate and develop teams.
  • A strategic business outlook for service in the lift and escalator industry with knowledge of our chosen markets an advantage.
  • Excellent communication and interpersonal skills.
  • Commercial acumen in managing B2B relationships.
  • Relevant business or management qualification

At Stannah, we value diversity and inclusivity, and we welcome applications from candidates of all backgrounds, identities, and abilities.

We offer a range of benefits, including a market-aligned salary, profit share bonus scheme, and a comprehensive pension scheme.

Benefits:

  • Market Aligned Salary, paid on a monthly basis
  • Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
  • 25 days holiday, plus bank holidays
  • Holiday scheme to buy extra days' annual leave
  • Pension Scheme. Matched contribution/salary sacrifice
  • SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
  • Life Assurance Scheme
  • Long Service award scheme, with holiday benefit
  • Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
  • Employee Assistance Programme. A workplace initiative to support and enhance well-being
  • Enhanced maternity and paternity provision
  • Free parking
  • Company Funded LinkedIn Learning Account
  • Company Vehicle
  • Private Medical Insurance
  • Managers Bonus Scheme, based on individual and company performance, which is paid annually


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