Luxury Shopping and Lifestyle Experience Manager

20 hours ago


West Blatchington, Brighton and Hove, United Kingdom Harrods Ltd Full time
Job Description

We are seeking a highly skilled Luxury Shopping and Lifestyle Experience Manager to join our team at Harrods Private Shopping. The successful candidate will be responsible for supporting and leading our team of Client Experience Assistants and Waiters within our world-class Penthouse and Private Service Suite.

About the Role
  • To support and lead the team in delivering exceptional customer service and ensuring that our clients receive a unique and personalized shopping experience.
  • To work closely with the management team to develop and implement strategies to improve customer satisfaction and loyalty.
  • To maintain high standards of quality and attention to detail in all aspects of the role.

Our ideal candidate will have excellent communication and leadership skills, with a proven track record of delivering results in a fast-paced environment. They will also have a deep understanding of luxury retail and a passion for delivering exceptional customer experiences.

The estimated salary for this role is £45,000-£60,000 per annum, depending on experience.

What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • The chance to work in a dynamic and fast-paced environment.


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