Medical Administrative Assistant

1 week ago


Birmingham, Birmingham, United Kingdom Shah Zaman Surgery Full time

About Shah Zaman Surgery

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We are a friendly and highly motivated practice dedicated to delivering exceptional patient care. Serving over 4,600 patients, we pride ourselves on our organised approach and our commitment to meeting the needs of our community.

We are seeking an enthusiastic receptionist to join our team in assisting our patients to book their appointments and answer their queries. We will also provide training on other aspects of reception and admin work in a GP surgery to the right candidate.

Main Responsibilities:

  • Provide excellent front-line customer service to patients and visitors.
  • Manage appointment bookings and patient inquiries efficiently.
  • Maintain confidentiality and adhere to practice protocols.
  • Demonstrate strong communication and interpersonal skills.
  • Handle multiple tasks while maintaining attention to detail.
  • Utilise SystmOne effectively (preferable knowledge).
  • Contribute to achieving QOF targets (preferable experience).


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