Midlands and North England Affordable Housing Senior Professional
2 weeks ago
We are seeking an experienced Senior Housing Professional to lead our affordable housing aftercare efforts in the Midlands and North England region. As an Affordable Housing Aftercare Manager, you will be responsible for developing and implementing strategies to ensure customer satisfaction and efficient defect resolution.
Key Challenges:
- Develop and maintain strong relationships with customers, stakeholders, and internal teams.
- Collaborate with delivery team, Employers Agents, Defect Suppliers, and colleagues to resolve defects efficiently.
- Manage relationships with Defect Suppliers and contractors to meet service level agreements.
- Liaise with Head of Aftercare to review KPIs and track actions for closure.
- Authorise works, manage expenditure and budgets, and ensure seamless communication with customers.
Salary and Benefits
The successful candidate can expect a competitive salary of £65,000-£75,000 per annum, based on experience, along with an attractive benefits package, including pension contribution, life assurance, private medical insurance, and 25 days holiday. Additionally, you will have access to our electric car scheme and discounts at high street stores and online.
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London, Greater London, United Kingdom LegalAndGeneral Full timeAbout the RoleAs an Affordable Housing Aftercare Manager, you will play a vital part in ensuring the smooth transition of new homes to customers in the Midlands and North England region. This role requires strong collaboration skills to work with the delivery team, Employers Agents, Defects Suppliers, and colleagues to rectify defects efficiently.Key...
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