Senior Business Improvement Analyst
3 weeks ago
About the Role
We are seeking a skilled Senior Business Improvement Analyst to join our team in Woking, Surrey. As a key member of our Sales Centre of Excellence, you will work closely with Local Sales Managers across Europe to drive continuous system improvements. Your responsibilities will include managing the backlog of change requests, scoping projects, and delivering enhancements to our CRM systems.
- Gather, document, and translate business requirements into functional specifications and detailed test plans.
- Ensure compliance with operational procedures, including Service Management, Project Lifecycle Management, and Sarbanes-Oxley controls.
- Assist in developing business cases for proposed changes and projects.
- Provide expertise in business process design, recommend and lead the implementation of system and process improvements.
- Oversee testing, implementation, and user training for new systems and processes, ensuring successful system and user acceptance testing.
About You
We are looking for a proactive and dynamic Senior Business Improvement Analyst with a strong background in stakeholder engagement, requirements gathering, and presenting to senior leaders globally.
- 3-5 years experience in Business Analysis across both Waterfall and Agile project environments.
- A demonstrable track record of successfully applying business analysis techniques and tools.
- Experience working with third-party software providers to deliver system changes.
About the Company
Our client is a leading frozen food company, with headquarters in the UK, revenues of €2 billion. They pride themselves on fostering an inclusive culture and are committed to hiring diverse talent to reflect the communities they serve.
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