Customer Service Representative
5 days ago
Capital On Tap is a dynamic company that requires a skilled Customer Care Agent to join its Cardiff City Centre Office. This role involves servicing customers via phone, emails, and chat, and helping with account-related issues.
The ideal candidate will be able to identify vulnerable customers and provide necessary support, working in night shifts (6pm-6am and 8pm-8am) with varying shift patterns.
- Week 1: 4 shifts on, 3 off.
- Week 2: 3 shifts on, 1 off, 3 on.
- Week 3: 3 shifts off, 4 on.
This role requires building customer rapport and adapting to diverse customer needs. Familiarity with night shifts is an advantage.
We welcome inclusive applications and offer a range of benefits, including:
- £24,000 salary, with a £3,000 uplift for night shifts.
- Monthly bonuses.
- Private healthcare and worldwide travel insurance.
- Anniversary rewards and a sabbatical option.
- Enhanced parental leave and a salary sacrifice pension scheme.
- 28 days of holiday, plus bank holidays, and a cycle to work scheme.
- Dog-friendly offices and a season ticket loan.
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
1 month ago
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
3 weeks ago
Cardiff, Cardiff, United Kingdom United Parcel Service of America, Inc Full time["Job Description:At United Parcel Service of America, Inc., we are seeking a skilled Clerk-Front Desk to join our team. As a key member of our front-line staff, you will be the first point of contact for our customers, providing a warm and welcoming experience.Responsibilities:Field customer concerns and queries in a professional and courteous...
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Customer Service Representative
1 month ago
Cardiff, Cardiff, United Kingdom Future Full timeWe're looking for a talented Customer Service Representative to join our team at Future. As a Customer Service Advisor, you will be the primary point of contact between our business and customers, supporting them while they complete their online comparisons, offering clarity on product information, and helping them take advantage of special offers.Key...
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Customer Service Representative
7 days ago
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Customer Service Representative
4 weeks ago
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Customer Service Representative
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Customer Service Representative
3 weeks ago
Cardiff, Cardiff, United Kingdom Owens Group Full timeWe are seeking a highly skilled and customer-focused individual to join our team at Owens Group as a Customer Service Representative. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and has excellent communication skills.About the RoleThe successful candidate will be responsible for providing...
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Customer Service Representative
6 days ago
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Customer Service Representative
4 weeks ago
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Customer Service Representative
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Customer Service Representative
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