House Experience Coordinator

2 days ago


Waddesdon, United Kingdom WADDESDON MANOR Full time
About the Role:

We are seeking a highly skilled House Experience Coordinator to join our team at Waddesdon Manor.

This is a unique opportunity to coordinate the visitor experience, ensuring that every aspect of the visit is taken into account. With extensive management experience in a visitor-facing environment, you will act as an ambassador for our visitors, embedding their needs and expectations at the heart of the visitor experience.

The successful candidate will have oversight of the house-based visitor operation, supporting the AVEM to ensure consistency of visit for all guests, presentation standards are exemplary throughout, and engagement of staff and volunteers with the purpose of their roles and environment.

You will also be responsible for the oversight and daily operational delivery of the public tours and walks programme non-House based, ensuring it is consistently delivered to a high standard and sufficiently resourced with staff and volunteers.

The estimated salary for this role is £37,000 - £42,000 per annum, depending on experience.

Responsibilities:

  • Oversight of the house-based visitor operation
  • Supporting the AVEM to ensure consistency of visit for all guests
  • Presentation standards are exemplary throughout
  • Engagement of staff and volunteers with the purpose of their roles and environment
  • Overseeing the public tours and walks programme non-House based
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