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Customer Service Liaison
2 months ago
Job Summary:
Huntress - Maidstone is seeking a highly skilled and dedicated Customer Service Advisor to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Engage with customers to resolve inquiries and provide support, maintaining a high level of professionalism and empathy.
- Maintain accurate and detailed records of customer interactions and feedback, utilizing this information to improve our services.
- Collaborate with team members to enhance customer satisfaction, sharing best practices and expertise to drive continuous improvement.
- Address customer concerns, resolve issues, and provide top-notch support, ensuring a positive experience for all clients.
Qualifications:
- Previous experience in customer service, with a proven track record of delivering exceptional results.
- Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues alike.
- Excellent problem-solving abilities and attention to detail, with a focus on delivering high-quality solutions.
- A positive attitude and a team player mentality, with a commitment to supporting colleagues and driving team success.
What We Offer:
- A dynamic and supportive work environment, with opportunities for growth and development.
- A competitive salary and benefits package, reflecting our commitment to attracting and retaining top talent.
- A chance to work with a forward-thinking company, dedicated to delivering exceptional results and making a positive impact.
Company Overview:
Huntress - Maidstone is a leading provider of customer service solutions, dedicated to delivering exceptional results and making a positive impact. We are passionate about building strong relationships with our clients, and we are committed to providing a supportive and inclusive work environment for all our team members.
