Senior Housing Support Coordinator
3 weeks ago
About the Role:
As a Housing & Maintenance Officer, you will:
- Manage supported housing services to ensure full occupancy and quality service delivery.
- Communicate effectively with teams to maintain consistent service across all schemes.
- Support tenants in creating a sustainable and inclusive community environment.
- Administer building maintenance and management according to organizational policies.
- Assist tenants with support planning to maintain independent living.
- Provide rent account guidance and benefits advice.
- Identify and address tenant support needs by creating and reviewing support plans.
- Conduct regular welfare checks and provide emergency support when needed.
- Assist with property allocations, tenancy agreements, and affordability checks.
- Welcome new tenants and ensure they understand the scheme's facilities and systems.
- Perform building inspections and risk assessments regularly.
- Encourage tenant participation in social and community activities.
- Address antisocial behaviour through mediation and resolution strategies.
- Manage end-of-tenancy procedures, including legal and financial matters.
Requirements:
- A background in social housing and a similar role.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
What We Offer:
- A competitive salary of £24,000 per annum.
- The opportunity to work with a reputable organization in Birmingham.
- Professional development and training opportunities.
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