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Operations Assistant

1 month ago

Woodbridge, Suffolk, United Kingdom Practice Plus Group Full time

About Us


The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres.


We are the UK's leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.


Our purpose is to Unlock your best work life and we stand by our core values:



  • treat patients and each other as we would like to be treated
  • act with integrity
  • embrace diversity
  • strive to do things better together


We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.



Your Role


We have an exciting opportunity for an Operations Assistant to join our team at HMP Hollesley Bay, a category D Prison located in Hollesley.



Salary


This position is full time, you will receive an annual salary up to £26,145 per annum - depending on experience.



What We Offer


Bespoke induction, including our Introducing Health in Justice training course


Competency framework


Regional and national career development opportunities


Our bespoke Learning Management System to address your learning needs


Support from the wider team



Requirements


Candidates are required to have a Legal right to work in the UK on a permanent basis and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.



Key Responsibilities


You will provide high-quality administrative duties working within site. You will deal with patients, healthcare colleagues and other professionals over the phone, face-to-face and via email in a professional and courteous manner.




  • Deliver administrative support to the multidisciplinary meetings recognising the need for patient confidentiality and multi-agency working.
  • Inspire Excellence by dealing with patients and colleagues professionally, escorting visitors and contractors around the prison as and when required.


About You


To succeed in this role, you will need to possess excellent communication skills, a non-judgmental and compassionate approach, and good IT skills and IT literacy.



Benefits


As an employee of Practice Plus Group, you will enjoy a range of benefits including discounts on shopping and leisure activities, support to grow in your role and continue your professional development, and 24/7 employee assistance helpline and financial assistance when you need it.