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Clinical Educator and Stoma Care Specialist

2 months ago

Birmingham, Birmingham, United Kingdom ConvaTec Full time

Job Title: Clinical Educator and Stoma Care Specialist

Job Description:

Company Overview:

We are a global medical products and technologies company dedicated to providing trusted solutions for the management of chronic conditions.

Job Summary:

We are seeking a Clinical Educator and Stoma Care Specialist to support our team in educating healthcare professionals and internal teams on clinical aspects of Ostomy care.

Key Responsibilities:

  • Clinical Support:
  • Provide a clinical voice for business unit objectives and goals related to Ostomy product usage and new patient referrals.
  • Pass sales opportunities that arise from clinical activity to appropriate business development manager or product specialist teams.
  • Support the commercial team with clinical input for any contracts, tender submissions, or drug tariff applications.
  • Establish effective working relationships with other healthcare professionals to develop the service and gain appropriate referrals.
  • Develop and refresh internal clinical induction training for all new starters in the Ostomy and Amcare teams.
  • Act as a role model of expert clinical practice, empowering internal and external stakeholders through effective teaching and team working.
  • Incorporate and adhere to national and locally agreed standards and guidelines into any clinical advice or activities provided.
  • Ensure full understanding and compliance with Convatec & Trust SOPs, policies & procedures.
  • Attendance at sales and marketing meetings to maintain current knowledge of business unit strategies and objectives.
  • Built relationships internally, specifically with customer service, Amcare advisors, product specialists, marketing, regulatory and medical, and inputs as required with key wording and collation of clinical research, case studies etc.
  • Attend conferences to develop knowledge and engage with peers.
  • Education & Training:
  • Develop material and deliver educational sessions for professionals, end users, interest groups and internal teams.
  • Deliver educational programmes and product updates for other clinical nurse teams within independent dispensing appliance contractors (DACs) as guided by National Clinical Manager.
  • Ensure specialist knowledge of ConvaTec Ostomy portfolio and Amcare Group home delivery service and advise HCPs on rationale for choosing.
  • Attendance at key conferences and events to promote and develop ConvaTec and Amcare profile within the Ostomy marketplace.
  • Present at key meetings and events to raise awareness of key issues in Ostomy Care.
  • Identify gaps and work with marketing to generate appropriate collateral to increase awareness of key target areas for ConvaTec and Amcare.
  • Research & Insight:
  • Ensures all confidential Patient information and any data collection through activities is maintained in line with Company and hospital/CCG policies using patient record system (PRS) where available.
  • Built and developed relations with Key Opinion Leaders and advocates within the Ostomy marketplace, supporting any Global KOL initiatives.
  • Run and support HCP and User Advisory Boards working closely with the Insight Specialist, Amcare Team and Global Marketing.
  • Maintain professional competencies through attendance on external courses, professional meetings, and personal readings. Completes all requirements for CPD and professional registration.

Requirements:

  • Qualified Nurse RGN (essential)
  • Nursing Degree or equivalent qualification
  • Recognised Stoma Care Qualification
  • Car driver essential Full driving license required.
  • Proven experience with an interest within the stoma care / colorectal area.
  • Evidence of recent post registration training and development
  • Disclosure and Barring service check

Experience/Knowledge:

  • Commercial experience highly desirable
  • Ability to identify and act upon business opportunities to achieve objectives.
  • Desirable both hospital and community experience
  • Has specialist knowledge of Ostomy products.
  • Experience or understanding of Dispensing Appliance Contractors and their role (DACs)
  • Experience of working with a range of clinicians from Colorectal and Stoma nurses, colorectal Consultants, continence advisors, district teams, pharmacists, and nurses
  • Good understanding of how to signpost patients and carers to right NHS services.
  • Strong presenter and communicator
  • Experience of delivering of training and education
  • Can work under pressure and prioritise workload.
  • Cross functional team working

Travel Requirements:

  • Daily travel across your territory with an expectation to be in the Acute setting.
  • Occasional nights away from home for the purpose of attending meetings and conferences.

Language Skills Required:

  • Speaking: Proficiency in English
  • Writing/Reading: Proficiency in English
  • IT Proficiency in IT Word PowerPoint and Excel

Special Factors:

  • Caldicott Guidelines
  • Data Protection Act
  • SDMA Code of Practice
  • BHTA Code of Practice
  • EUCOMED Guidelines on Interactions with Healthcare Professionals
  • And any relevant new guidelines within the remit of the role