Food and Beverage Operations Manager
4 weeks ago
Role Overview
The Food and Beverage Supervisor is a key member of the DoubleTree by Hilton Glasgow Central team, responsible for ensuring the smooth operation of the department. This role involves motivating and leading the team by example, assisting the management team, and delivering training to team members.
Key Responsibilities
- Assist the management team in the smooth operation of the department.
- Support and deliver training to team members, actively developing their skills and knowledge.
- Have a visible presence within the outlet to ensure all customer requests and queries are responded to promptly and effectively.
- Deal with guest complaints and react in a friendly and efficient manner, always ensuring guest satisfaction.
- Work and cooperate with colleagues to enhance the guest experience.
- Continually develop new knowledge and skills to ensure best practice service delivery.
- A thorough knowledge and consistent delivery of the company standard operating procedures in the department.
- Ensure the department is always prepared for business and forthcoming days service.
- Communicate and cooperate with all colleagues in all departments.
- Ensure a high standard of personal hygiene and personal presentation throughout the team.
- Ensure all Health & Safety /Food safety compliance are adhered to.
About Us
DoubleTree by Hilton Glasgow Central is a leading hotel in the heart of Glasgow, offering excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio. We pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.
What We Offer
- Excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio.
- Recognition and rewards for hard work, commitments, and long service.
- A dynamic and supportive work environment.
- Opportunities for personal development and career advancement.
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