Traffic Operations Coordinator
4 weeks ago
Job Summary
We are seeking an experienced Traffic Planner to join our team at L&S Waste Management. The successful candidate will be responsible for planning, scheduling, and routing drivers' work, while providing excellent customer service.
Main Responsibilities
- Prepare daily work sheets for drivers
- Arrange daily driver allocation to vehicles suited to their abilities
- Ensure vehicles are routed and operated effectively and efficiently
- Liaise with depots to maintain stock levels of incoming and outgoing material
- Communicate with drivers throughout the working day
- Resolve driver problems or queries as they arise
- Reschedule work as necessary to cover driver absence or vehicle breakdowns
- Register and arrange delivery/collection of asbestos-related jobs
- Implement the Tructyre/Service Centre Wheel Removal process
- Follow weekly maintenance instructions from the Transport department
- Maintain control of the outstanding container report
- Deal with customer queries or problems
- Take and process customer orders on the ISYS/Weighsoft system
- Liaise with Sales Advisors, Sales Office Manager, Transport & Plant Manager, and Operations Managers
- Ensure the traffic office operation is run efficiently and effectively
- Ensure compliance with all current and impending legislation
Requirements
- Excellent interpersonal skills and telephone manner
- Good geographical knowledge and understanding of the routing process
- Good attention to detail to ensure accuracy of information
- Good organisation, communication, and IT skills
- Ability to multi-task and use own initiative
- Working knowledge of ISYS/Weighsoft or a similar system
- Experience of working within a busy and fast-paced environment
- Ability to remain calm and patient when under pressure
- Reliable, flexible, and adaptable
- Positive, motivated, conscientious, and pro-active
Benefits
- Salary £37,711 pa
- 25 days holiday, plus 8 bank holidays in a full holiday year
- Workplace pension scheme
- Death in Service Life Cover (after 1 year's service)
- Free uniform
- Free on-site parking
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