Customer Experience Specialist
2 weeks ago
TUI Retail Apprentice
As a Customer Experience Specialist at Getting In Limited, you will gain valuable knowledge and skills to confidently understand customers and adapt your style to meet their needs. You will work closely with a support network to resolve any questions or complaints, and be assigned a Learning Coach to guide you through the process.
The role involves working with customers to bring holidays to life and improve customer loyalty, which is achieved by developing strong relationships and providing excellent customer service. You will also have the opportunity to learn new skills and complete assessments to achieve a Level 3 Travel Consultant qualification.
Key responsibilities include:
- Gaining knowledge and skills to confidently understand customers and adapt style to answer questions, bring holidays to life and improve customer loyalty.
- Working with a support network to investigate and resolve any questions or complaints.
Benefits: As a Customer Experience Specialist, you will receive a competitive salary of £18,000 per year and have the opportunity to develop your skills and knowledge in a dynamic and supportive environment.
About Us: Getting In Limited is a leading retailer in the travel industry, dedicated to providing exceptional customer service and delivering unforgettable holiday experiences. Our team is passionate about making a difference and committed to excellence in everything we do.
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