Fitness Officer

2 weeks ago

Newtownards, United Kingdom Ards and North Down Borough Council Full time

Job Title: Fitness Associate

Directorate: Community and Wellbeing

Service: Leisure

Location: Ards and North Down Borough Council leisure facilities

Reports to: Duty Manager/ Operations Officer/ Assistant Manager

Salary: Scale 5 SCP 13 - 18

Car User Status: Casual

As a Fitness Associate with Ards and North Down Borough Council, you will play a key role in delivering a high-quality leisure service to our customers. You will be responsible for implementing the Council's fitness, rehabilitation, strategy, and plans, both inside and outside the gym environment.

Key Responsibilities:

  • Deliver innovative health and fitness programmes
  • Provide quality customer service, including devising and delivering health and fitness instruction programmes, centre-based coaching classes, and Exercise Referral (i.e. PARs/Healthwise) and rehabilitation programmes
  • Ensure facilities are clean and well-prepared, and all relevant equipment is serviceable and properly handled/set up/taken down
  • Monitor customer use within the centre and ensure unsafe practices are promptly dealt with or reported as appropriate
  • Assist with the induction of new staff and work placement students
  • Perform reception duties, including being a point of contact for information/advice, cash handling, cash up, reconciliation, processing of invoices and queries, and taking bookings and cancellations

Requirements:

  • A recognised qualification in Fitness (e.g. NIIC, GNVQ II, Premier, or equivalent)
  • Previous experience of working in a customer-focused environment
  • Ability to work on a rota system, including days, evenings, weekends, and public holidays
  • Willingness to undertake any training required to deliver a high-level service experience

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional development and training
  • A supportive and collaborative work environment

How to Apply:

Please submit your application, including a cover letter and CV, to [insert contact details].

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