Cloud Infrastructure Specialist

1 day ago


Chorley, Lancashire, United Kingdom ESG Full time
Job Title: Cloud Support Engineer

We are seeking a highly skilled Cloud Support Engineer to join our team at ESG. As a Cloud Support Engineer, you will be responsible for providing technical support and maintenance for our Private Cloud infrastructure, ensuring the smooth operation of our systems and applications.

Key Responsibilities:
  • Deploy and configure infrastructure via configuration management tools and associated tool kits across Physical Datacentres and Public Cloud platforms.
  • Demonstrate knowledge of the ESG product suite to facilitate the deployment of applications on a customer's environment.
  • Installation, configuration and maintenance of software applications to internal test environments.
  • Installation, configuration and maintenance of software applications on customer environments.
  • Maintain and monitor all network, security and computer systems to meet the organization's current and future requirements.
  • Patching and vulnerability management of computer systems.
  • Management of, maintenance and architecture of storage, virtualised environment, servers, network devices, and productivity tools.
  • Monitor systems and identify performance issues proactively.
  • Test all changes to networks, hardware, software, and hosted applications.
  • Resolve issues and prepare status reviews and reports.
  • Maintain the necessary project plans and documentation of all system builds and modifications.
  • Interact and coordinate with vendors, suppliers, distributors and contract consultants.
  • Maintain a good working knowledge of current infrastructure and future trends.
Requirements:
  • Degree in Computer/IT related discipline.
  • Microsoft Certifications (MCSE) or MCP in relevant subject.
  • CompTIA A+ certification.
  • ITIL.
About ESG:

ESG is an innovative and market leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients.

We are eager to hire a Cloud Support Engineer who is keen to learn, is a goal-oriented self-starter and who will take ownership of the position. You will be joining a team who are responsible for effective provisioning, installation/configuration, operation, & maintenance of systems, hardware, software & related infrastructure which make up our Private and Public Cloud SaaS platforms.

We offer a range of benefits including Life Assurance, Health Cash Plan, Enhanced Maternity Leave, Enhanced Paternity Leave, Holiday buy scheme, Employee Assistance Programme, Discounted Leisure Memberships, Cycle to work scheme, EV & Hybrid Car Scheme, Long Service Awards, and Private Medical Insurance.



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