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Cloud Infrastructure Specialist
2 months ago
We are seeking a highly skilled Cloud Support Engineer to join our team at ESG. As a Cloud Support Engineer, you will be responsible for the effective provisioning, installation/configuration, operation, and maintenance of systems, hardware, software, and related infrastructure which make up our Private and Public Cloud SaaS platforms.
Key Responsibilities:- Deploy and configure infrastructure via configuration management tools and associated tool kits across Physical Datacentres and Public Cloud platforms.
- Demonstrate knowledge of the ESG product suite to facilitate the deployment of applications on a customer's environment.
- Installation, configuration, and maintenance of software applications to internal test environments.
- Installation, configuration, and maintenance of software applications on customer environments.
- Maintain and monitor all network, security, and computer systems to meet the organization's current and future requirements.
- Patching and vulnerability management of computer systems.
- Management of, maintenance, and architecture of storage, virtualised environment, servers, network devices, and productivity tools.
- Monitor systems and identify performance issues proactively.
- Test all changes to networks, hardware, software, and hosted applications.
- Resolve issues and prepare status reviews and reports.
- Maintain the necessary project plans and documentation of all system builds and modifications.
- Interact and coordinate with vendors, suppliers, distributors, and contract consultants.
- Maintain a good working knowledge of current infrastructure and future trends.
- Degree in Computer/IT related discipline.
- Microsoft Certifications (MCSE) or MCP in relevant subject.
- CompTIA A+ certification.
- ITIL.
ESG is an innovative and market-leading software and services company based in Chorley, serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients.
We are eager to hire a Cloud Support Engineer who is keen to learn, is a goal-oriented self-starter, and who will take ownership of the position. You will be joining a team who are responsible for effective provisioning, installation/configuration, operation, and maintenance of systems, hardware, software, and related infrastructure which make up our Private and Public Cloud SaaS platforms.
We offer a range of benefits, including life assurance, health cash plan, enhanced maternity leave, enhanced paternity leave, holiday buy scheme, employee assistance programme, discounted leisure memberships, cycle to work scheme, EV and hybrid car scheme, long service awards, and private medical insurance.
