Customer Service Representative

4 weeks ago


Huddersfield, Kirklees, United Kingdom Tesco Full time
About the Role

As a Customer Service Assistant at One Stop, you will play a vital role in delivering exceptional customer experiences in a fast-paced retail environment. Your primary responsibility will be to provide top-notch customer service, ensuring that every customer leaves the store satisfied and eager to return. You will be the face of our brand, and your interactions with customers will set the tone for their shopping experience.

Key Responsibilities

Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
Maintain a clean and organized store environment, ensuring that shelves are fully stocked and merchandise is displayed attractively.
Process transactions accurately and efficiently, handling cash, credit card payments, and mobile payments with ease.
Collaborate with colleagues to achieve sales targets and promote products effectively.
Participate in visual merchandising and store displays to create an engaging shopping experience.

About Us

One Stop Stores Limited is a retail convenience business with over 1,000 company and franchise neighbourhood stores across Great Britain. We employ more than 10,500 colleagues who share our passion for delivering exceptional customer experiences. Our stores offer a wide range of products and services, including fresh and chilled food, cupboard essentials, lunchtime meal deals, frozen food, household essentials, snacks, and treats. We are committed to providing a fully inclusive and accessible recruitment process and are proud to have been accredited Disability Confident Level 2.

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