Operations Team Lead
4 weeks ago
Artisan People Group is a dynamic company seeking a skilled Wholesale Operations Executive to join their team in London. As a Wholesale Operations Executive, you will play a critical role in supporting the Operations team in delivering exceptional customer service and driving business success.
Your key responsibilities will include:
- Coordinating with warehouses for order updates, dispatch details, and project timelines.
- Communicating with customers and account managers on shipping and fulfilment information.
- Providing support to Finance on POD requests, credit notes, invoicing, and dispute resolution.
- Resolving stock errors efficiently and escalating issues to relevant teams.
- Managing backorders and keeping stakeholders informed about stock availability.
- Collaborating with US and UK warehouses on special deliveries, transit times, and export documents.
- Developing reports on operational stats and performance for Operations Management.
- Sharing weekly updates on projects, KPIs, and outstanding issues.
- Partnering with Sales teams on key account data overviews.
- Serving as the primary point of contact for operational matters.
- Contributing to IT and warehouse projects.
The successful candidate will have experience in the beauty industry, proficiency in MS Office (Excel), and knowledge of SAP, SAGE 200 (or relevant software). A salary range of £35,000 - £45,000 per annum is expected for this role based on experience.
We value our employees' skills, expertise, and dedication. Join us and grow your career in a fast-paced environment.
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Landscape Design Team Lead
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Operations Lead
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Business Operations Lead
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4 weeks ago
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