International Ops Internship Coordinator

3 weeks ago


London, Greater London, United Kingdom Indie Campers Full time

Company Overview

Indie Campers is a leading provider of campervan rentals, offering unique and exciting experiences for travelers around the world. We are seeking a highly motivated and organized International Ops Intern to join our team in Feltham - London.

Estimated Salary: £15,000 - £20,000 per annum

Job Description

As an International Ops Intern, you will be responsible for providing exceptional customer service, supporting front-office and back-office activities, and ensuring seamless operations at our depot. Your key responsibilities will include:

  • Front-office activities:
    • Customer service and sales: greeting guests, registering them, processing payments, explaining campervan functionalities, and upselling road trip extras.
  • Back-office activities:
    • Operations handling: aligning reservations with available campervans, verifying and preparing campers and road trip extras and kits.
    • Quality control: maintaining campervans in top condition, identifying and acting on possible maintenance or repair needs.
    • Support activities: monitoring stock, coordinating the fleet of campervans, troubleshooting operational issues.

Required Skills and Qualifications

To succeed in this role, you will need:

  • A degree in Hospitality, Tourism, International Studies, Business Administration, or a related field.
  • Excellent communication and interpersonal skills, with fluency in English.
  • A valid driver's license (mandatory).
  • The ability to work in a fast-paced environment and thrive in international environments.
  • A problem-solving mindset, with experience in connecting with people and providing exceptional customer service.

Benefits

As an International Ops Intern with Indie Campers, you can expect:

  • All internships are compensated, with salaries depending on location, country, and region (accommodation is not included).
  • Online and on-the-job training to develop relevant skills, including guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics.
  • International opportunities and potential integration into Indie Campers after the internship.


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