Systems Technical Support Specialist

1 week ago


Manchester, United Kingdom CV-Library Full time
Technical Support Engineer Role

About the Job:

This is an exciting opportunity to join our team as a Technical Support Engineer, where you will play a key role in providing technical support for a high-end range of manufactured fixing systems.

Key Responsibilities:

  1. Offering on-site engineering support and consultations on product usage.
  2. Conducting site testing of various anchor systems.
  3. Producing site reports to the required standard and within a timely manner.
  4. Assisting the sales team to secure product specifications.
  5. Liaising with project engineers to identify new opportunities for targeting clients on site.
  6. Dealing with fixing inquiries and providing excellent technical support as required.
  7. Assisting in the preparation of training seminars and CPD presentations.
  8. Building and developing working relationships with contractors and engineers.
  9. Offering technical support to clients, distributors, and the sales team.

Requirements:

  • Experienced in technical engineering within the construction industry.
  • Familiar with M&E contractors, M&E consultants, framework specialist building envelope contractors, architects, main contractors, or sub-contractors.
  • Degree/HND level educated in Civil / Structural / Mechanical Engineering.
  • A graduate with no working experience may be considered.
  • Technical-minded and able to overcome technical queries.
  • Willing to learn and develop.
  • Commercially astute, professional, organized, and a logical thinker.
  • Positive, professional, and customer service-oriented.

About the Company:

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