Systems Technical Support Specialist
1 week ago
About the Job:
This is an exciting opportunity to join our team as a Technical Support Engineer, where you will play a key role in providing technical support for a high-end range of manufactured fixing systems.
Key Responsibilities:
- Offering on-site engineering support and consultations on product usage.
- Conducting site testing of various anchor systems.
- Producing site reports to the required standard and within a timely manner.
- Assisting the sales team to secure product specifications.
- Liaising with project engineers to identify new opportunities for targeting clients on site.
- Dealing with fixing inquiries and providing excellent technical support as required.
- Assisting in the preparation of training seminars and CPD presentations.
- Building and developing working relationships with contractors and engineers.
- Offering technical support to clients, distributors, and the sales team.
Requirements:
- Experienced in technical engineering within the construction industry.
- Familiar with M&E contractors, M&E consultants, framework specialist building envelope contractors, architects, main contractors, or sub-contractors.
- Degree/HND level educated in Civil / Structural / Mechanical Engineering.
- A graduate with no working experience may be considered.
- Technical-minded and able to overcome technical queries.
- Willing to learn and develop.
- Commercially astute, professional, organized, and a logical thinker.
- Positive, professional, and customer service-oriented.
About the Company:
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