Property Portfolio Manager

3 days ago


Bradley Stoke, United Kingdom Countrywide Full time

About the Role

We are seeking an ENEGRETIC and ENTHUSIASTIC customer service specialist to join our team as a Property Manager. The successful candidate will have a background in property or be looking to embark on a career in the industry.

Key Responsibilities

  • Coordinating urgent and routine repairs and maintenance
  • Liaising with tradespeople/contractors and keeping customers up to date
  • Organising safety inspections and managing remedial works
  • Liaising with landlords following regular property visits
  • Assisting customers with general tenancy queries
  • Carrying out weekly partnership calls with colleagues and welcome calls with new customers
  • Dealing promptly and courteously with communication from landlords, tenants, contractors, and internal partners
  • Providing a first-class service to maximise customer retention
  • Ensuring personal and team deadlines are met, service levels maintained and KPIs achieved

About Us

As the UK's largest property services group, we offer a fun and positive working environment. Our Property Managers play a pivotal role in ensuring our landlord and tenant customers receive the high-quality experience they deserve.



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