Property Manager

1 week ago


Bradley Stoke, United Kingdom Countrywide Full time

About the Role:

We are seeking an ENETRPRISING and ENTHUSIASTIC customer service specialist to join our team as a Property Manager. As a Property Manager, you will be fully managing your own portfolio of properties across any of our 60 brands, building relationships with your internal colleagues and a portfolio of customers and acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy.

Key Responsibilities:

  • Coordinating urgent and routine repairs and maintenance
  • Liaising with trades people/contractors and keeping customers up to date
  • Organising safety inspections and managing remedial works
  • Liaising with landlords following regular property visits
  • Assisting customers with general tenancy queries
  • Carrying out weekly partnership calls with colleagues and welcome calls with new customers
  • Dealing promptly and courteously to communication with landlord, tenants, contractors, and internal partners
  • Providing a first-class service to maximise customer retention
  • Ensuring personal and team deadlines are met, service levels maintained and KPI's achieved

About Us:

The Connells Group has recently acquired Countrywide securing our place as the UK's largest property services group, trading locally under our Taylors brand. We are looking for someone with great communication and relationship skills and a passion for delivering a quality customer service.


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