Service Delivery Manager

2 days ago


Reading, Reading, United Kingdom Mastek Full time

Role Overview

Mastek is a digital transformation company looking for a skilled Technical Business Analyst. This is a critical role within our service delivery team, requiring someone who can work effectively across technical and business teams.

About the Job

You will be responsible for defining solutions that meet the needs of both business stakeholders and technical teams. This involves collecting and documenting technical and business requirements, ensuring these are met through Agile delivery practices.

Responsibilities

  • Gather and document detailed technical and business requirements through collaboration with stakeholders.
  • Evaluate whether proposed solutions align with GDS standards.
  • Liaise with stakeholders to ensure technical solutions meet business needs.
  • Assist Agile delivery teams to ensure continuous alignment of technical and business requirements.

Requirements

  • Prior experience in complex technical projects, particularly those involving digital services or software development.
  • In-depth knowledge of GDS principles and experience delivering services in line with GDS standards.
  • Expertise in Agile delivery frameworks, such as Scrum or Kanban.

Benefits

  • Participate in meaningful digital services that positively impact public outcomes.
  • Join a collaborative and innovative work environment that adheres to GDS standards.
  • A competitive salary range: £60,000 - £80,000 per annum.


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